How far are your hotels from Masjid al-Haram?
Our Makkah hotels are located between 5-15 minutes walking distance from Masjid al-Haram. We also provide complimentary shuttle service for your convenience.
Do you offer Umrah packages?
Yes, we offer comprehensive Umrah packages including accommodation, meals, and transportation. Contact our reservation team for customized packages based on your needs.
What dining options are available?
We offer full-board halal dining with Sehri and Iftar options during Ramadan. Our restaurants serve international and traditional Saudi cuisine prepared with highest hygiene standards.
Can I cancel or modify my booking?
Yes, cancellation and modification policies vary by package. Standard bookings can be cancelled 7 days prior for full refund. Please check your booking confirmation or contact us for details.
Do you provide airport transfers?
Yes, we offer private airport transfers from Jeddah Airport (JED) and Madinah Airport (MED) to our hotels. This service can be arranged during booking or upon request.
Are families with children welcome?
Absolutely! We have family suites and connecting rooms designed for families. Children under 12 stay free when sharing with parents. We also offer special family packages.